Overview of Warehouse Processes

The basic function of a warehouse is to store goods. This means that they receive deliveries from suppliers, do any necessary checking and sorting, store the materials until it is dispatched to customers. Traditionally warehouses were seen as places for the long-term storage of goods. Now organizations want to optimize their customer experience and try to move materials quickly through the supply chain, so the role of warehousing has changed.

Given below are the list of activities that are generally included in today's ‘warehousing’

Receiving goods from suppliers.
Identifying the goods, matching them to orders and finding their intended use.
Unloading materials from delivery vehicles.
Doing checks on quantity and quality.
Sorting goods as needed.
Labelling the goods.
Moving goods to storage area.
Holding them in stock.
Moving materials within warehouse.
Picking materials for orders.
Packing and packaging.
Loading delivery vehicles.
Dispatching the order.
Inventory control and finance.

This is a generic layman view of the warehouse process. Now we will look at the same process from warehouse management perspective and do a deep dive into all of the warehouse activities understanding their drivers and industry wide used execution model.

Warehouse Management Work Processes

Warehouse management is one facet of supply chain management. The Warehouse management includes a wide range of sub-processes and activities to support the warehouse facility operating at an optimal level, at any time. Warehouse processes need to be integrated with other business processes such as transportation, manufacturing, quality control, purchase, transfer, sales, and returns. Any store, factory, or distribution center employs eight high-level processes for physical inventory:

Inbound Receiving Process
Inbound Put-away
Warehouse Picking Process
Warehouse Packing Process
Outbound Shipping Process
Warehouse Counts Process
Warehouse Returns Process
Warehouse Labelling Process
Warehouse Staffing and Roles
Miscellaneous Warehouse Processes
Warehouse Reporting

Inbound Receiving Process	When products arrive at a facility, there need to be a defined process to let them in. The process for accepting inventory when it arrives is called "Receiving".
Inbound Put-away	After products have been received and passed a quality inspection, they need to be stored so that you can find them when you need them. This process is called put-away.
Warehouse Picking Process	Order picking is the process of selecting items from a warehouse , to fulfill customer orders.
Warehouse Packing Process	The packing process allows you to validate and pack products into containers. The packaging is intended to provide protection for the item as it is being handled in the warehouse or when the item is being shipped.
Outbound Shipping Process	The final step is to send ship loads out of the warehouse once all the work that is associated with those loads has been completed.
Warehouse Counts Process	Counts are typically done to eliminate mismatches between the system and the actual inventory.
Warehouse Returns Process	A return is the process of handling the return of products from a customer to the distribution center.
Warehouse Labelling Process	Labelling is done to streamline warehouse organization and make sure workers can easily identify every section, rack, and carton.
Warehouse Staffing and Roles	Staffing is concerned with the planning for expected workload and determine the number of resources required to complete each activity.
Miscellaneous Warehouse Processes	Miscellaneous processes to manage the warehouse operations.
Warehouse Reporting	Preparation and availability of right kind of operational and inventory reports across the warehouse for effective control of warehouse operations.

Types of Inventory Count Processes

While dealing with lots of inventory in a warehouse, lots of things can go wrong. Shipments may not have the right number of units in them, or they could get damaged somewhere along the supply chain. Discrepancies in the stock may arise as part of every inventory control, and need to be corrected immediately after the inventory control procedure has been finished.

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Warehouse Returns Process

In the normal course of business, customers are likely to return orders from time to time due to various reasons and business should design processes the manage and accept such returns. A well designed returns management process can reduce costs and issues associated with returns or exchanges.

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Cross Docking Process

One of the warehousing best practices that retailers like Walmart, Amazon, and Target have adopted is known as cross-docking. During this process the inbound products are unloaded at a distribution center and then sorted by destination, and eventually reloaded onto outbound trucks. In real parlance, the goods are not at all warehoused but just moved across the dock (hence the name).

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Warehouse Staffing & Roles

Resource Planning is the process of planning for expected workload and determining the number of resources required to complete each activity in the warehouse. There are many types of warehouse positions, and they also vary by the employer, the scale of operations and location. Discussed here are generic positions applicable to warehouse management processes.

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Inbound Putaway Process

After products have been received and passed a quality inspection, they need to be stored so that you can find them when you need them. This process is called putaway. The spot where you store a particular product is called a location. One section of a warehouse might have small locations for light items; another area may have large locations on the floor for heavy items.

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Warehouse Packaging Process

Before shipping, businesses need to make sure that the items will arrive in good condition. Packaging is a form of protection against environmental threats that the product will face from the time it leaves warehouse facility until the time it reached the customer. The packaging is intended to provide protection for the item as it is being handled in the warehouse or when the item is being shipped.

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Types of Order Picking Methods in the Warehouse

There are many different types of picking in a warehouse and each one works as a customized solution for each business. Depending on the size of your warehouse and inventory, the manpower you have on hand, and the number of customer orders made each day, there may be certain methods that are more efficient for you than others.

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Inbound Receiving Process

When products arrive at a facility, there need to be a defined process to let them in. The process for accepting inventory when it arrives is called "Receiving". Any warehousing operation must be able to receive inventory or freight from trucks at loading docks and then stow them away in a storage location. Receiving often involves scheduling appointments for deliveries to occur, along with unloading the goods and performing a quality inspection.

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What is a Warehouse & why companies need them?

All organizations hold stocks. In virtually every supply chain, gaps exist between when something is produced and when a customer is ready to buy or receive it. Stocks occur at any point in the supply chain where the flow of materials is interrupted. This implies that products need to be stored during this period of gap.

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Miscellaneous Warehouse Processes

At the end of each inventory control, the Contractor provides the Ordering Person with an inventory report which contains a list of all stock adjustments. The Ordering Person uses the report to create, by use of his/her own means, necessary value and accounting adjustments related to the stock. Let us look at some to the mislaneous warehouse processes not covered earlier.

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