
The administrative theory of management is focused on principles that could be used by managers to coordinate the internal activities of organizations. The most prominent of the administrative theorists was Henri Fayol. Fayol observed a work stoppage and judged it to be a management failure. He believed that organizational managerial practices are important for driving predictability and efficiency in organizations.
The administrative theory of management is focused on principles that could be used by managers to coordinate the internal activities of organizations. The most prominent of the administrative theorists was Henri Fayol. Fayol observed a work stoppage and judged it to be a management failure. He believed that organizational managerial practices are important for driving predictability and efficiency in organizations.
While the proponents of scientific management developed principles that could help the individual workers perform their tasks more efficiently, the administrative theory focused on principles that could be used by managers to coordinate the internal activities of organizations. The most prominent of the administrative theorists was Henri Fayol.
Henri Fayol (1849-1925), was a French industrialist and a prominent European management theorist. Henri Fayol is known as the Father of Management and he developed a general theory of management and also, laid down the 14 principles of Management. Fayol was unknown to American managers and scholars until his most important work, "General and industrial management", was translated into English in 1949. These 14 principles of management are used to manage an organization and are beneficial for prediction, planning, decision-making, organization and process management, control, and coordination.
Many of the managerial concepts that make the foundation of modern management thought were first articulated by Fayol. Fayol believed that with scientific forecasting and proper methods of management, satisfactory predictable results were sure to follow. The theory falls under the Administrative Management school of thought (as opposed to the Scientific Management School led by Fredrick Taylor).
According to Fayol, the business operations of an organization could be divided into six broad activities.
Fayol studies primarily focused on the last activity which is “Managerial Activity”. He identified five major elements of management that depict the expected behaviors that managers should engage in to achieve the business objectives of the organization effectively. The five elements of management are:
Let us briefly discuss these five elements of management as described by Fayol and relevant for modern enterprises and managers even today.
Planning is the most important managerial function. It is a future-oriented exercise to creating a business plan, determining the different stages to execute and track the plan and define the technology and resources necessary to implement the plan. Planning is all about identifying in advance what needs to be done, how it will be done, and what are the timelines and responsibilities for execution. It lays down the roadmap of the current organizational state to where the organization wants to be. The outcome of the planning function is logical goals and their timelines. Managers should engage in both short-range and long-range planning.
Once a plan of action is designed, managers have the visibility of what is expected and by when. To achieve these milestones, they need to solve for resources and assign them appropriate tasks. They need to focus on providing everything necessary to carry out the plan; including raw materials, machinery and tools, capital, funds, and human resources. They must identify and establish responsibilities for each of the departments or divisions, and specifying organizational relationships.
Managers need to implement the plan by efficiently utilizing the allocated resources. They must understand the strengths/weaknesses of their workforce and the limitations of the resources at hand. Managers must lead and motivate employees to achieve the goals of the organization. Employees may require the proper allocation of resources and an effective support system and supervision. Directing requires exceptional interpersonal skills and the ability to motivate and inspire people while balancing the staff and production needs.
Organizations are interdependent systems and need coordination among different departments to stay in sync and targeted on the plan. Manager’s biggest responsibility is to "harmonize" all required activities across different functions to facilitate and ensure organizational success as per the agreed plan. Managers need good Communication Skills to ensure that the coordinating mechanism is working effectively. Managers are needed to synchronize the elements of the organization and must take into account the delegation of authority and responsibility and span of control within units.
The final element of management as described by Fayol involves the comparison of the activities of the personnel to the plan of action. It is the control and evaluation component of management. Control function ensures that tasks have been completed with required quality in all areas and helps to detect deviations if any from the organization's plan. This ensures quality performance with regard to business objectives and satisfactory results while maintaining an orderly and problem-free environment. Controlling includes information management, measurement of performance, and the institution of corrective actions.
Fayol believed that managerial practices were the key component to predictability and efficiency in organizations. Fayol’s five management functions are clearly similar to modern management functions - planning, organizing, staffing, and controlling. Fayol's concept of management forms the cornerstone of contemporary management theory. Many of Fayol's practices are still alive in today's workplace. These elements can be found in modern organizations in several ways: as for accepted practices in some industries, as revamped versions of the original principles or elements, or as remnants of the organization's history to which alternative practices and philosophies are being offered. The new manager in the digital age must acquire the latest leadership skills and management skills to succeed in today’s competitive world.
Contingency Theories in Action
Contingency theory suggests matching the best leader to a specific situation based on situational factors and the leadership style. The practical application of theory can be done in various ways. The workplace example is to determine the best candidate for a given set of requirements using the LPC score. Applying the model to determine a leader's ability to adapt in the scenario of a new project etc..
Situational Theories of Leadership
The situational theories of leadership assume that the most effective style of leadership depends from situation to situation. Situational leadership is a leadership style in which the leader must adjust to match the development needs of the followers. They must adapt varying behaviors to strike the right balance between task & relationship based on different levels of maturity of followers and also as followers develop and cultivate their skills.
Theory Z also called the "Japanese Management" style is a leadership theory of human motivation focused on organizational behavior, communication, and development. It assumes that employees want to enter into long term partnerships with their employers and peers. Offering stable jobs with an associated focus on the well-being of employees results in increased employee loyalty to the company.
Action Centered Leadership is a model developed by John Adair and focuses on the three responsibilities of a leader which are achieving the task, managing the team, and managing individuals. All these action elements are mutually dependent and important for any leader.
Lewin’s Change Management Model
Lewin's change management model is a framework for managing organizational change. Lewin's methodology of different Leadership Styles recognizes three distinct stages of change - creating the perception; moving toward the new desired level of behavior and, ensuring new behavior as the norm.
The style approach emphasizes that one style of leadership behaviour cannot be effective in all situations. Earlier theories treated leadership exclusively as a personality trait and behavior approach has widened the scope by including the behaviors of leaders and what they do in various situations. Explore how you can benefit from the concepts to understand your own behaviors and what are some of the leadership tools based on the style approach to leadership.
The two-factor theory also known as Herzberg's motivation-hygiene theory and dual-factor theory. This motivator-hygiene theory states that certain factors cause job satisfaction whereas certain separate factors cause dissatisfaction in the workplace. An organization can adjust these factors to influence motivation. These factors are respectively termed as motivators and hygiene factors.
The social identity theory of leadership views leadership as a group process. Social identity is a person's sense of who they are based on their group membership. Social identity theory sets agendas and goals generated by social categorization, defines who we are based on processes associated with social identity, and motivates to conduct ourselves based on what followers think of the leader.
David Kolb produced this popular model for learning in 1984. The model suggests four stages of learning which most learners go through in order to learn effectively. Leaming is itself a process of change. Something is added to our perception and prepared us for the next impression, which will change our understanding yet more, however minutely. The Kolb contribution is a significant one because it practically equates change and learning.
Attribution Theory of Leadership
The attribution theory of leadership deals with the formation of individual opinions about the reasons for particular events or observations. People will always try to understand why people do what they do. The leader will make a judgment about his employees based on his attribution of the causes of the employees' performance. Individuals will also make inferences about the leader and react to poor performance by the leader.
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"Everyone needs some concepts of management; in the home, in affairs of state, the need for managerial ability is in keeping with the importance of the undertaking, and for individual people, the need is everywhere in greater accordance with the position occupied".