The development of teams is an ongoing process because the composition of the team may keep on changing. The new members may join and the old members may leave the team. The team members pass through several stages for the development of the team and there has been a lot of research to identify these stages. In this article, we discuss the common theories of team development.
Team is formed as a result of interactions and influence of members who strive for the achievement of common goal. After the formation the teams take time to develop and usually follow some easily recognizable stages, as the team-members transition from being a group of strangers to becoming a unified integrated team chasing a common goal. In this process, the team members try to understand others behavior, realize the appropriateness of the behavior and the roles of the team members. A team is not formed merely by declaring some individuals as a team. A lot of research has been done on group formation and development, and different theories of group development have been suggested. Given below is a list of commonly known theories on team/group development:
Now we will discuss some popular theories on team development in detail:
Psychologist Bruce Tuckman first came up with the memorable phrase "forming, storming, norming, and performing" back in 1965. The “Forming – Storming – Norming – Performing” model of group development maintained that these phases are all necessary and inevitable in order for the team to grow, to face up to challenges, to tackle problems, to find solutions, to plan work, and to deliver results. This model has become the basis for subsequent models. He used it to describe the path to high-performance that most teams follow. Later, he added a fifth stage that he called "adjourning." Let us learn the five stages briefly:
Forming: This is the first stage of team development. In this stage the members try to explore and understand the behavior of the team members. They make their efforts in understanding the expectations of the team members. At this stage they are polite and try to find out how to fit into the team.
Storming: In the second stage, members start competing for status, leadership and control in the group. Individuals understand others behavior and assert their role in the group. As a result inter-personal conflict starts. Members try to resolve the issues related to the task and working relations. They also resolve the issues related to the role of the individual in the group.
Norming: The members start moving in a cohesive manner. They establish a balance among various conflicting forces. They develop group norms and consensus for the achievement of the group goal. At this stage, cooperative feelings develop among the team members.
Performing: In this stage, the team makes effort for the performance of task and accomplishment of objectives. The established pattern of relationships improves coordination and helps in resolving conflicts. Members trust each other and extend their full cooperation for the achievement of the group goal.
Adjourning: As you must be aware that the team is formed for some purpose. When this purpose is fulfilled, the team may be adjourned. Thus, the breaking up of the team is referred to adjournment.
Kormanski & Mozenter (1987) integrated the various theories and suggested the following stages of team development. These stages are sequential (each stage is followed by the next one). Each stage has a task outcome and a relationships outcome. Kormanski and Mozenter have identified following stages of team development :
1. Awareness: At this stage individuals get to know each other. By knowing the goals of the team they commit themselves to the goals. The members get to know and accept to work together for a goal about which they have enough knowledge.
2. Conflict: At the first stage (awareness) the members know the team goals and accept to work together; but this is at the surface level. At the second stage they search and begin to ask questions. As a result several matters are clarified. They also fight with each and in this process of interaction resolve any hostilities they may have, resulting in the feeling of belonging to the group.
3. Cooperation: In the third stage the members own the team goals and get involved in those goals. Having resolved feelings, they also support each other.
4. Productivity: This is the stage of real achievement of the goals/outcomes, and the team members achieving these objectives feel proud of their achievement.
5. Separation: Having accomplished the goals or the outcomes, some task-specific teams may decide to get dissolved, or a time-bound time comes to a close. The excellent work done by the members is recognized, and the team members have a high sense of satisfaction of working with each other. This is the stage of closure of the team, or closure of one task on which the team was working.
The following table provides a summary of task outcomes and relationships outcomes at each stage as defined in the model:
A Model of Team Building |
|||
Stage |
Theme |
Task Outcome |
Relationship Outcome |
One |
Awareness |
Commitment |
Acceptance |
Two |
Conflict |
Clarification |
Belonging |
Three |
Cooperation |
Involvement |
Support |
Four |
Productivity |
Achievement |
Pride |
Five |
Separation |
Recognition |
Satisfaction |
Self-Fulfilling Prophecy (SFP) Leader Theory
Pygmalion theory of Leadership is a model of SFP at work involving supervisory expectancy based on the pygmalion effect. This effect is a type of self-fulfilling prophecy (SFP) in which raising leader's expectations regarding subordinate performance boosts the group's performance. Managers who are led to demand more from their team, lead the team to better performance. There is some evidence that the SFP effect does exists.
The skills approach to leadership suggests that certain skills are important for effective leadership. Skills are what leaders can learn and develop, whereas traits are innate characteristics. The main skills needed for leadership, according to one such theory, are technical, human, and conceptual.
The multiple linkage model states that leadership effectiveness is based on six variables. Multiple variables of a leader's behavior and situation have a linkage to the performance of the individual follower and work unit performance. The theory is based on the notion of the link between the organization process and managerial influence.
Servant Leadership is a recent revolutionary theory of leadership that focuses on leaders achieving authority rather than power. A servant leader considers the needs of others and tries to serve the followers by becoming a servant first. Servant leadership is leading with a desire to better serve others.
The social identity theory of leadership views leadership as a group process. Social identity is a person's sense of who they are based on their group membership. Social identity theory sets agendas and goals generated by social categorization, defines who we are based on processes associated with social identity, and motivates to conduct ourselves based on what followers think of the leader.
The Leader-Member Exchange Theory (LMX), also called the Vertical Dyad Linkage Theory is a relationship-based approach that focuses on the two-way (dyadic) relationship to get the best from all team members. How leaders maintain their position in groups and develop an exchange with each of their subordinates. How leaders and members develop relationships that can contribute to growth or hinder development.
Situational Leadership - Application
Situational Leadership Theories are well known and frequently used for training leaders within organizations. Practical application is how to choose the right leadership approach for the situation. The theory emphasizes leader flexibility and advises leaders to flex their style based on the followers' needs. Leaders must adapt their leadership style to fit the prescribed task, understanding given situation/maturity of followers.
Behavioral Theories of Leadership
Behavioral Theory of leadership is a big leap from Trait Theory, as it was developed scientifically by conducting behaviour focused studies. The theory emphasizes that leadership capability can be learned, rather than being inherent. This theory is based on the principle that a leader's behaviors can be conditioned in a manner that one can have a specific response to specific stimuli.
Social learning theory is a theory of learning process that states that most human behavior is learned observationally through modeling. Behavior change can occur in response to leader modeling and learning occurs through the observation of rewards and punishments. The focus of this approach has been teaching leadership across formal and informal settings.
Attribution Theory of Leadership
The attribution theory of leadership deals with the formation of individual opinions about the reasons for particular events or observations. People will always try to understand why people do what they do. The leader will make a judgment about his employees based on his attribution of the causes of the employees' performance. Individuals will also make inferences about the leader and react to poor performance by the leader.
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