McGregor created Theory X and Theory Y of human work motivation and explained two styles of management known as authoritarian (Theory X) and participative (Theory Y). Theory X management assumes most people will attempt to avoid work whereas Theory Y managers trust their people to take ownership of their work.
About McGregor:
Douglas Murray McGregor (1906 – 1 October 1964) was a Management professor at the MIT Sloan School of Management and president of Antioch College from 1948 to 1954. McGregor was born in Detroit. He earned a B.E. (Mechanical) from Rangoon Institute of Technology, an A.B. from Wayne State University in 1932, and then earned an M.A. and Ph.D. in psychology from Harvard University in 1944 and 1955 respectively. His 1960 book “The Human Side of Enterprise” had a profound influence on education practices. In the book The Human Side of Enterprise, McGregor identified an approach of creating an environment within which employees are motivated via authoritative, direction and control or integration and self-control, which he called theory X and theory Y, respectively.
McGregor (1960) categorized leadership styles into two broad categories having two different beliefs and assumptions about subordinates. He called these Theory X and Theory Y.
What are Theory X and Theory Y?
This theory is an attempt to understand what actually motivates employees to go to work each day and whether people like to be independent and work hard themselves or they always need a leader to control and guide them. Whether people get great satisfaction from their work and they are proud of it or view it as a burden, and they just work as they need to work to survive. This theory tries to study this question of motivation to identify successful approaches to management.
Social psychologist Douglas McGregor developed two divergent theories on human motivation and called them as The X Theory and the Theory Y. One theory assumes that most people like working and the other contrasts that most dislike working. The management style of any manager will be strongly influenced by his beliefs and assumptions about what he thinks are the drivers of motivation for the team. If the manager believes that they dislike work, he might tend to adopt authoritarian style of management whereas the leader who assumes that employees like working will tend to adopt democratic style.
What is Theory X?
Theory X assumes that employees are naturally unmotivated and dislike working. As a result the Theory X style of leaders believes that most people dislike work and will avoid it wherever possible. Such leaders feel they themselves are a small but important group, who want to lead and take responsibility, but a large majority of people want to be directed and avoid responsibility. Therefore, this style of leadership exercises strong controls and direction and wherever necessary punish people if they do not do the work and this encourages an authoritarian style of management. If people do the work as desired, they may even get monetary or other rewards. According to this view, management must actively intervene to get things done.
This style of management assumes that workers:
What is Theory Y?
It assumes that employees are self-motivated, like working, self-motivated and take pride in getting greater responsibility. As a result, Theory Y leaders assume that people will work hard and assume responsibility if they can satisfy their personal needs and the objectives or goals of their organization. Such leaders do not sharply distinguish between the leaders and the followers in contrast to Theory X style. They feel that people control themselves within rather than being controlled by others from outside such as a leader or a manager or a supervisor. Theory Y explicates a participative style of management that is de-centralized. In Y-Type organizations, people at lower levels of the organization are involved in decision making and have more responsibility.
This style of management assumes that workers:
Comparing Theory X and Theory Y:
An effective leader needs to examine carefully their own ideas about the motivation and behavior of subordinates and others, as well as the situation, before adopting a particular style of leadership. Given below is a table explaining the contrast between Theory X and Theory Y.
Attribute |
Theory X |
Theory Y |
Motivation |
Dislike Work |
Self-Motivated |
Responsibility |
Avoid Responsibility |
Enjoy Greater Responsibility |
Management |
Authoritarian |
Democratic / Participative |
Control |
Centralized |
De-Centralized |
Decision Making |
Management Decides |
Jointly Decision Making Happens |
Skills |
Repetitive Work |
Specialized Work |
Training |
Skills Driven |
Competency Driven |
Awards |
Based on Performance |
Based on Performance and Values |
Delegation |
Not Possible |
Delegation Happens |
Delivery |
Forced to Perform |
Self-driven Delivery |
Change |
Resist Change |
Adapts to Change |
Direction |
Formal Directions |
Self-Driven |
Implications of Theory X and Theory Y:
Theory X and Theory Y relates to Maslow's hierarchy of needs in how human behavior and motivation is the main priority in the workplace in order to maximize output. In relations to Theory Y the organization is trying to create the most symbiotic relationship between the managers and workers which relates to Maslow's hierarchy of needs of Self Actualization and Esteem. For Self Actualization the manager needs to promote the optimum workplace through morality, creativity, spontaneity, problem solving, lack of prejudice, and acceptance of facts. It can relate to esteem when the manager is trying to promote self-esteem, confidence, achievement, respect of others, and respect by others.
Very few organizations use Theory X techniques. Theory X encourages use of tight control and supervision and takes a pessimistic view of employees. It implies that employees are reluctant to organizational changes. Thus, it does not encourage innovation and encourages an authoritarian style of management. Many organizations use Theory Y techniques. Theory Y encourages decentralization of authority, teamwork and participative decision making in an organization. It tries to harmonize and match employees’ needs and aspirations with organizational needs and aspirations.
Early studies on leadership were done at Ohio State University using the Leader Behavior Description Questionnaire to identify the leader's observable behaviors. Ohio State study on leadership found two behavioral characteristics of leadership - people-oriented (consideration) and task-oriented (initiating structure) leadership style.
The Systemic Approach to Leadership
The systemic approach to leadership looks at the organization as a whole and focuses on the understanding of the organization as a system. Moving to systems thinking demand managers to view organizations as organic systems. Leaders are also part of this complex system which is constantly undergoing change and evolving. The leaders need to manage the relations and networks within these systems by acting with systemic awareness.
Contingency Theories in Action
Contingency theory suggests matching the best leader to a specific situation based on situational factors and the leadership style. The practical application of theory can be done in various ways. The workplace example is to determine the best candidate for a given set of requirements using the LPC score. Applying the model to determine a leader's ability to adapt in the scenario of a new project etc..
The Valence Model of Leadership
The valence model of emergent leadership is based on a group-development sequence. As per the valence model, the process of emergent leadership passes through three distinct stages; Orientation, Conflict, and Emergence. Group members willingly start following and obeying the leader who has passed the "emergence threshold."
Self-Fulfilling Prophecy (SFP) Leader Theory
Pygmalion theory of Leadership is a model of SFP at work involving supervisory expectancy based on the pygmalion effect. This effect is a type of self-fulfilling prophecy (SFP) in which raising leader's expectations regarding subordinate performance boosts the group's performance. Managers who are led to demand more from their team, lead the team to better performance. There is some evidence that the SFP effect does exists.
The psychodynamic approach to leadership has its roots in the work done by Sigmund Freud. These involved psychological theories of personality development and explaining leadership using psychoanalytic concepts. It tries to define a person is in terms of personality traits. Personality structured into three parts (i.e., tripartite) - the id, ego, and superego.
Hawthorne Studies - Leadership
The Hawthorne studies were conducted on workers at the Hawthorne plant of the Western Electric Company by Elton Mayo and Fritz Roethlisberger in the 1920s. This study established the behavioral change that happened due to an awareness of being observed, resulting in active compliance with the supposed wishes of researchers, because of special attention received, or positive response to the stimulus being introduced.
According to the three-skill approach of Katz, the individual's leadership abilities vary depending on where leaders are in a management hierarchy. The practical implication of skills approach to leadership is that leaders can improve their capabilities in leadership skills through training and experience.
The development of teams is an ongoing process because the composition of the team may keep on changing. The new members may join and the old members may leave the team. The team members pass through several stages for the development of the team and there has been a lot of research to identify these stages. In this article, we discuss the common theories of team development.
The style approach emphasizes that one style of leadership behaviour cannot be effective in all situations. Earlier theories treated leadership exclusively as a personality trait and behavior approach has widened the scope by including the behaviors of leaders and what they do in various situations. Explore how you can benefit from the concepts to understand your own behaviors and what are some of the leadership tools based on the style approach to leadership.
© 2023 TechnoFunc, All Rights Reserved